About
Thai Airways is the national airline of Thailand, and is one of the founding members of the Star Alliance airline group. Often styled as THAI, the airline flies to over 78 destinations in 35 countries. In 2012 they launched their domestic carrier, Thai Smile, and are also the largest shareholder in the Thai budget airline Nok Air
Thai Airways once operated two of the longest non-stop routes in the world: between Bangkok and the USA. Unfortunately these routes were suspended in 2012, due to industry pressures. Not afraid to innovate, THAI was the first Asia-Pacific airline to serve London Heathrow. It’s now one of the largest APAC carriers currently operating in Europe.
The airline has a very quirky uniform policy. Flight attendants wear purple suits on the ground, and change into different clothing for the on-board service: female attendants wear traditional Thai dresses, while male attendants change into different suit jackets. They change back into their ground uniform before landing.
On board Services & Cabin Classes
On most flights from Scandinavian Thai Airways provide snack and full meal,There is inflight entertainment in the shape of TV programmes, films and music channels as well as video games to play. You also get an in-flight magazine, free drink and a very friendly crew!
Thai Airways Offers three service classes from Scandinavian
- Economy class
- Royal Silk Class
- Royal First Class
Economy Class
The Experience
THAI greets you with the vibrant beauty of the Land of Smiles. Elevate your journey with THAI's plush and generously spacious economy class seating, elegant service and award-winning cuisine.
Since its early years, THAI has delighted in lavishing its passengers with a sublime experience and economy cabins amongst the best in the industry. We continue this passionate endeavour with ongoing upgrades to ensure your journey is as smooth as silk.
Seat Features
As you soar through the clouds, choose from your cinema in the sky, browse a wealth of TV programmes that may rival your home system and live out DJ fantasies with hundreds of albums at your fingertips. On most flights, THAI offers economy class passengers an extensive media library – accessed via your personal in-seat touchscreen.
Recline in plush, wide seats with some of the most generous legroom amongst all airlines worldwide.
Embark on your silken journey with Thailand's flagship carrier and feel the warmth of Land of Smiles.
THAI Sky Connect
Stay connected wherever you roam. Keep up with important emails mid-flight. Share memorable moments of your journey as you coast through the clouds.
For your ease and convenience, THAI Sky Connect in-flight Wi-Fi internet service is offered on Airbus A330-300 (33H) and A380-800 flights. Access the net on your laptop, tablet or smart phone. Service fees are payable by both credit card and debit card.
Royal Silk Class
The Experience
THAI invites you on a journey smooth as silk in our elegant business class cabins inspired by the rich culture and heritage of Thailand.
On arrival, your host welcomes you with a refreshing beverage: sparkling champagne, tropical juices or our signature 'Violet Breeze', a blend of chilled lime juice and pressed Thai butterfly-pea blossoms. Recline in comfort, take advantage of thousands of audio and video selections on demand, or work in serene and relaxing surrounds as our cabin crew attend to all of your needs with gracious warmth.
Seat Features
Your personal lounge-office-bed in the clouds indulges your diverse needs as you journey to your destination. Cabin and seat luxuries vary between routes and aircraft; details cater to the unique character of each route with constant upgrades and added innovations.
On THAI's Airbus A380s and new model Boeing 777s and 787s, Royal Silk Class passengers enjoy 180-degree fully lie-flat beds. Other aircraft offer angled seating, typically between 160 to 170 degrees. Seats on all routes offer extensively customisable configurations enabling you to select your optimum balance of head/back/leg angle and lumbar support.
Nearly all flights offer audio and visual programmes on demand within personal 15- to 16-inch touch screens. You have a full library of over 100 international films, hundreds of television titles and hundreds of music CDs at your fingertips. PC power plugs are available at all Royal Silk seats, and most also offer USB ports should you wish to view your own media files on the in-seat flat screen.
All Royal Silk guests enjoy distinctive culinary offerings, dedicated award-winning service and access to the superb lounges of THAI and our partner airlines around the world.
THAI Sky Connect
Stay connected wherever you roam. Keep up with important emails mid-flight. Share memorable moments of your journey as you coast through the clouds.
For your ease and convenience, THAI Sky Connect in-flight Wi-Fi internet service is offered on Airbus A330-300 (33H) and A380-800 flights. Access the net on your laptop, tablet or smart phone. Service fees are payable by both credit card and debit card.
Royal First Class
The Experience
Your graceful hostess greets you with a flute of chilled champagne. Lounge in your tranquil semi-private suite savouring caviar, silken service and lavish comfort in some of the sky's most spacious first class cabins.
THAI invites you to experience royal elegance. New Royal First interiors draw from the rich culture and heritage of Thailand. Soothe your muscles with the 'Touch of Silk' full body oil massage or full body Royal Thai Massage at the Royal First Lounge of Bangkok's Suvarnabhumi Airport as you prepare for your flight. Then glide into sleep on 180-degree plush flat beds in the sky.
Royal First Class Seats
Cabin and seat luxuries vary between routes and aircraft. Wherever you are flying, savour Thai-inspired elegance with exclusive interiors weaving together ultra luxe contemporary hospitality design, traditional motifs and textures, divine comfort and surprising innovations and service touches.
On THAI's Airbus A380s and newly remodelled Boeing 747s, Royal First passengers enjoy spacious semi-private suites nearly 8 feet long. Seat width is a generous 23 inches on the new-model Boeing 747s and expansive 27 inches on the Airbus A380s.
In-flight entertainment systems boast 23-inch flat screens with approximately 130 films, 300 television programmes, 500 music CDs and a huge variety of games and special features.
Additional Boeing 747s and Airbus A340s offer luxury pod designs, also with 180-degree lie-flat beds and nearly 7 feet in length of private space between each Royal First seat. Seat width is a generous minimum of 21 inches. Flat screens offer the same range of audio and video programmes on demand.
All Royal First guests delight in the highest levels of THAI service, gourmet culinary journeys and exclusive amenities. Additional cabin features such as in-flight lounge areas, changing rooms and bespoke indulgences vary by flight.
THAI Sky Connect
Stay connected wherever you roam. Keep up with important emails mid-flight. Share memorable moments of your journey as you coast through the clouds.
For your ease and convenience, THAI Sky Connect in-flight Wi-Fi internet service is offered on Airbus A330-300 (33H) and A380-800 flights. Access the net on your laptop, tablet or smart phone. Service fees are payable by both credit card and debit card.
Royal Orchid Plus
Qualifying Miles that you earn with THAI and Star Alliance airlines determine your Royal Orchid Plus membership status. Each membership level, Member, Silver, or Gold has unique benefits when travelling with THAI and Star Alliance airlines.
Silver
Attaining Silver Status:
This 2nd tier status is attained with Qualifying Miles, the miles earned with THAI and Star Alliance airlines, during 2 rolling month periods, 10,000 Qualifying miles during a 12 month period, or 15,000 Qualifying miles during a 24 month period. This is a system automated process whereby on the most recent activity all eligible flights are evaluated for the past 12 and 24 month periods. With each new activity, status is again evaluated during the past 12 and 24 months, ensuring that all eligible flights are counted for attaining Silver status
Exclusively on THAI
Gold
Attaining Silver Status:
This top tier status is attained with Qualifying Miles, the miles earned with THAI and Star Alliance airlines, during 2 rolling month periods, 50,000 Qualifying miles during a 12 month period, or 80,000 Qualifying miles during a 24 month period. Additionally, completing 40 international sectors on THAI in any 12 rolling month period also attains Gold status.* This is a system automated process whereby on the most recent activity all eligible flights are evaluated for the past 12 and 24 month periods. With each new flight activity, status is again evaluated during the past 12 and 24 months, ensuring that all eligible flights are counted for attaining Gold status
*Excluding travel in G/V/W classes for both attaining and retaining Gold status.
Retaining Gold Status:
Evaluations for retaining Gold status are on a personal calendar year based on the validity of your Gold status. On the date which current Gold validity commences, eligible flights are evaluated for the following 12 month period to ascertain if the 50,000 Qualifying Miles threshold or 40 international sectors on THAI are achieved*. The same process is done for the next successive 12 month period, until the end of current card validity, for 40 international sectors on THAI, or during the entire 24 month period in which 80,000 Qualifying Miles must be earned.
*Excluding travel in G/V/W classes for both attaining and retaining Gold status.
Exclusively on THAI
- 5,000 bonus miles (On attaining and retaining Gold status.)
- Additional Baggage Allowance - 10 kgs. (except when the piece concept applies and may not be available at all THAI destinations)
- Complimentary Upgrades (One roundtrip upgrade on attaining Gold status, valid throughout the 2 year validity of Gold status. One additional roundtrip upgrade if 50,000 Qualifying Miles, or 40 international sectors flown on THAI, within 12 months after attaining Gold status. This upgrade is valid for 1 year from the date of entitlement. Upgrades are not transferable.)
- Guaranteed Seating in Economy Class(For reservations made 72 hours prior to departure and on valid booking classes.)
- Complimentary access to lounges(Access to THAI Royal Silk Class lounges world-wide.)
- Priority reservations waitlisting and airport standby
- Priority check-in at counters displaying the Star Alliance Gold symbol.
- Priority boarding.
- Priority baggage handling.
- An extra allowance of 20 kilograms, or 1 additional piece of luggage when the piece concept applies. The latter primarily on flights to/from North or South America.
- Complimentary access to airport lounges displaying the Star Alliance Gold symbol on presentation of same-day departing Star Alliance paid ticket and Gold card. One guest is also allowed provided they are also traveling on a paid ticket for same day departure with a Star Alliance Airline.
Star Alliance airlines
Platinum
Platinum status is the elite level of Royal Orchid Plus, reserved for very frequent flying members who travel exclusively in Royal First Class and Royal Silk Class. Platinum status members enjoy enhanced recognition and benefits when flying with THAI, as well as all Gold status benefits with Star Alliance airlines.
Attaining and Retaining Platinum Status:
Platinum status is attained on accumulating 80,000 Tier Miles in each of 2 consecutive 12 month rolling periods. This is a system automated process whereby on the most recent activity all eligible flights are evaluated for the past 12 and 24 month periods. With each new flight activity, status is again evaluated during the past 12 and 24 months, ensuring that all eligible flights are counted for attaining Platinum status. Tier Miles are the miles flown in Royal First Class and Royal Silk Class, including class of service bonus miles, on THAI operated flights only.
Platinum status is valid for a full 2 years from the date this status was attained. Evaluations for retaining Platinum status are on a personal calendar year based on the validity of Platinum status. On the date which current Platinum validity commences, eligible flights are evaluated for the following 1st12 month period to ascertain if the 80,000 Tier Miles are achieved, and once again for the 2nd 12 month period. If 80,000 Tier Miles are accumulated in both 12 month periods, Platinum status is retained once again for 2 full years.
*For more infornation about Royal Orchid Plus programme, Please contact.
- 5,000 bonus miles (On attaining Platinum status, 5,000 bonus miles, and each time this elite status is retained.)
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Complimentary Upgrades
(On attaining Platinum status, one complimentary round trip upgrade on THAI.*)
Entitlement to an additional complimentary round trip upgrade on THAI with each accumulation of 50,000 miles for travel flown on paid fares with THAI in Royal First Class or Royal Silk Class. There is no limitation to the number of upgrades provided the criteria of each accumulation of miles is met. Upgrades are transferable to Award Nominees.*
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Priority service
Priority service when contacting
Top priority reservation wait listing on fully booked flights.
Top priority airport standby on fully booked flights.**
Priority boarding at your convenience.
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Waiver of Service fees
Waiver of selected Royal Orchid Plus service fees
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Unlimited changes to Award Nominee
Unlimited changes to a Platinum member’s Award Nominee list with 5 complimentary changes per personal year.
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Waiver of Service fees
Waiver of selected Royal Orchid Plus service fees.
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Unlimited changes to Award Nominee
Unlimited changes to a Platinum member’s Award Nominee list with 5 complimentary changes per personal year.
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Guaranteed Seating in Economy Class
Guaranteed confirmed Economy Class seating on THAI, 48 hours prior to scheduled departure.
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No Expiring miles
No Expiring miles during the validity of Platinum status.
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Dedicated Platinum Check-in
Dedicated Platinum Check-in at A1-A3 at Suvarnabhumi Airport or at THAI’s Royal First Class check-in elsewhere when available regardless of the ticketed class of service.
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Additional baggage allowance
In addition to class of service baggage entitlement on THAI, Platinum member are entitled to an additional baggage allowance of 30 kgs or 1 additional piece of luggage when the piece concept is applied. The latter primarily on flights to/form North or South America
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Immigration Fast Track
Immigration Fast Track, only available at Suvarnabhumi Airport, when departing on an international THAI flight, regardless of the ticketed class of service.
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Complimentary access to lounges
Access to THAI’s Royal First Class lounge at Suvarnabhumi Airport, or at a THAI’s Royal First Class lounge world-wide, where available, with one accompanying guest when departing on an international THAI operated flight, regardless of the ticketed class of service.
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Note:
*One roundtrip upgrade on attaining Platinum status, valid throughout the 2 year validity of Platinum status.
Unlimited additional complimentary upgrades with each achievement of 50,000 eligible miles, or paid miles
flown in Royal First Class or Royal Silk Class. These upgrades are valid for 1 year from the date of entitlement.
Platinum status members may also transfer complimentary upgrades to Award Nominees.
**Airport standby where permitted by law.
- Top priority reservation waitlisting on fully booked flights.
- Priority check-in at counters displaying the Star Alliance Gold symbol.
- Priority baggage handling and additional baggage allowance of 20 kgs or 1 additional piece of luggage when the piece concept applies. The latter primarily on flights to/from North or South America.
- Complimentary access for Platinum and one guest to Star Alliance luggage world-wide displaying the Star Alliance Gold symbol. A paid ticket, Platinum Card, and boarding passes for both the Platinum member and a guest on a some-day departing Star Alliance flights are required for luggage access.
- Priority boarding at your convenience.
Exclusively on THAI
Benefits with Star Alliance Airlines
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